Returns & Exchanges

At Infa Group, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether you need a different size or a complete refund, our streamlined process ensures your wardrobe update is entirely risk-free.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags are attached and the garment is in its original condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange confirmation within 5 to 7 business days.